URVENN · Customer Care

Here when you
need us.

Questions about an order, a pet essential or your shopping experience? Our support team is here to help make things clear and straightforward.

Support for everyday pet essentials
Pet owner relaxing with a dog in a contemporary home
URVENN · Pet Lifestyle

Contact URVENN

Simple support for life with pets.

Whether you need help with product information, order status, shipping, returns or another part of your purchase, send us a message and include as much detail as possible so we can assist you efficiently.

01 · EMAIL

Customer Support

For order questions, product support, shipping or return assistance.

support@urvenn.com
02 · ONLINE

Visit URVENN

Explore our pet essentials and find current store information online.

urvenn.com
03 · COMPANY

Company Information

URVENN is operated by VAVEFILEMU LLC.
1324 DEWING LN
WALNUT CREEK, CA 94595

Send a message

Tell us how we can help.

For order-related inquiries, please include your order number and the email address used at checkout.

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Dog resting on a sunlit armchair in a calm home interior

Our approach

Thoughtful products deserve thoughtful support.

URVENN focuses on practical, comfortable pet essentials designed for everyday routines. We take the same straightforward approach to customer care: clear communication, useful guidance and support focused on resolving the issue at hand.

“Made for the life you share.”

URVENN

Pet essentials for everyday companionship.

Visit urvenn.com to explore our current collection of pet supplies.